Privacy Policy

This Privacy Policy succinctly provides the manner in which a User’s data is collected and used by iRoot by its various services such as Music Service. By accessing the services provided by iRoot, a User agrees to the collection and use of their data by iRoot in the manner provided in this Privacy Policy.

The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by iRoot or to the people that are not engaged, employed or managed by iRoot.


This Privacy Policy applies to all of the current and future services offered by iRoot including but not limited to Music. However, it excludes services that have separate privacy policies and that are not incorporated in this Privacy Policy.

The services of iRoot can be used to share information and communicate with other people. When User shares information with iRoot, iRoot aspires to provide the User a platform to connect with other people and to make sharing information with others quicker and easier.

This Privacy policy covers the type of information collected by iRoot and the use of such information made by iRoot.

iRoot collects information to provide better services to all its Users.

User information is collected in the following ways:

  1. Information given by User. At the time of signing up or registering for any of the iRoot Services, User provides information to iRoot. Confidential or sensitive information provided by User is voluntary on part of the User. Users may withdraw or modify their consent to the collection and use of such data/information by iRoot. This can be taken care of by choosing the appropriate options given in the privacy settings of the User’s account.
  2. Information collected from User’s use of iRoot services. Information shall be collected by iRoot about the services used by User. This information includes:

    1. Log information When User uses our services or views content provided by iRoot, iRoot may automatically collect and store information in server logs. This may include:
      • Details of how User used our service, such as search queries used by the User.
      • Telephone log information like User’s phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
      • Internet protocol address.
      • Cookies that may uniquely identify User’s browser or iRoot Account.
    2. Location information When User uses a location-enabled iRoot service, iRoot may collect and process information about User’s actual location, like GPS signals sent by a mobile device. iRoot may also use various technologies to determine location, such as sensor data from User’s device that may, for example, provide information on nearby Wi-Fi access points and cell to iRoot users.
    3. Local storage iRoot may collect and store information (including personal information) locally on User’s device using mechanisms such as browser iRoot storage (including HTML 5) and application data caches.
  3. Cookies and anonymous identifiers and Display of Advertising (Opt-Out) Some of the services provided by iRoot are supported by advertisements. When iRoot displays online advertisements to the User, iRoot and our partners use various technologies to collect and store information when User visits a iRoot service, and this may include sending one or more cookies to User’s device each time iRoot displays an ad. iRoot also uses cookies and anonymous identifiers when User interacts with services iRoot offers to our partners, such as advertising services or iRoot features that may appear on other sites.

    iRoot displays advertisements on its own websites as well as those on its advertising and publishing partners. Over time, iRoot is able to compile information about the types of pages, content and ads checked by the User, or others who are using the User’s computer. This information is used for many purposes, for example, it helps the User try to ensure that they do not see the same advertisements over and over again. iRoot also uses this information to help select and display targeted advertisements that iRoot believes may be of interest to the User.

    iRoot also allows third-party ad companies, including other ad networks, to display advertisements on our sites. In some cases, these third parties may also place cookies on User’s computer. These companies may offer the User a way to opt-out of ad targeting based on their cookies. More information may be found by clicking on the company names above and following the links to the iRoot sites of each company.
  1. Customer Service When the User contacts iRoot’s customer support services, iRoot collects information that helps us categorize questions, respond to it, and, if applicable, investigate any breach of this Privacy Policy. iRoot also uses this information to track potential problems and trends and customize our support responses to serve the Users better.
  2. Other information received about User. iRoot also receives other types of information about a User: iRoot receives data when the User is using iRoot for sending or receiving a message, searching for a friend or a Page, viewing or otherwise interacting with things, like making purchases through iRoot.

iRoot receives data from or about the computer, mobile phone, or other devices the User uses to install to access iRoot, including when multiple users log in from the same device. This may include network and communication information, such as User’s IP address or mobile phone number, and other information about things like User’s internet service, operating system, location, the type (including identifiers) of the device or browser, or the pages visited. For example, iRoot may get User’s GPS or other location information; therefore, iRoot can indicate the User about any friends being nearby, or iRoot could request device information to improve how our apps work on their device. When iRoot gets User’s GPS location, iRoot puts it together with other location information iRoot has about the User. But iRoot only keeps it until it is no longer useful to provide services, like keeping User’s last GPS coordinates to send relevant notifications.

Use of Information Collected by iRoot

iRoot uses the information collected from all iRoot services to provide, maintain, protect and improve the services. This information is also used to create and develop new services and offer bespoke content.

  • iRoot may use the name provided by the User for iRoot Profile across all of the services offered by iRoot.
  • iRoot shall keep a record of User’s communication to help and resolve issues faced by the User.
  • iRoot shall use information collected from cookies and other technologies to improve user experience and the overall quality of iRoot services.
  • iRoot shall take User’s consent before using it for a purpose other than what is set forth in this Privacy Policy.

iRoot processes personal information on its servers in India..

Transparency and choice

User can:

  • Control most information tied to their iRoot Account using the Settings panel.
  • View and edit  preferences about the ads shown on iRoot
  • View how their profile appears to others.
  • Control with whom information needs to be shared.

Users may adjust their browser settings to block all cookies. However, certain services may not function properly if cookies are disabled by User.

Information shared by User

Many of our services allow Users to share information with others. Remember that when User shares information publicly, it may be indexable by search engines, including iRoot. Our services provide User with different options on sharing and removing User content.

iRoot intends to provide forums, instant messenger and message boards and other services available to User. Information disclosed in these areas becomes public information. iRoot has no control over its use and shall not be liable for any loss or damage caused due to such disclosure.

Content distributed through iRoot’s sharing features and third-party integrations may also result in displaying some of User’s personal information outside of iRoot. For example, when User posts content to a iRoot Group that is open for public discussion, the content, including his/her name as the contributor, may be displayed in search engine results.

Third parties (for example, User’s email provider) may give the User the option to upload certain information in User’s iRoot contacts onto their own service. If User chooses to share his/her iRoot contacts, he/she will be granting his/her third party provider the right to store, access, disclose and use his/her iRoot contacts in the ways described in such third party's terms and privacy policy.

Accessing and Updating User’s Personal Information

Our aim is to provide User with access to User’s personal information on User’s usage of our services. If that information is wrong, iRoot strives to give the User ways to update it quickly or to delete it, unless iRoot has to keep that information for legitimate business or legal purposes. When updating personal information, iRoot may ask User to verify their identity before iRoot can act on their request.

iRoot may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where iRoot can provide information access and correction, iRoot will do so for free, except where it would require a disproportionate effort. iRoot aims to maintain its services in a manner that protects information from accidental or malicious destruction. Because of this, after User deletes information from our services, iRoot may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Rights to Access, Correct, or Delete User’s Information, and Closing of Account

User has the right to (1) access, modify, correct, or delete their personal information controlled by iRoot regarding their profile, (2) change or remove or edit his/her content, and (3) close their account.

On closing of account(s) by the User, their information will generally be removed from the Service within 48 hours. iRoot generally deletes closed account information and will de-personalize any logs or other backup information within 30 days of account closure.

Data Retention

iRoot retains the personal information that User provides while their account is in existence or as needed to provide them with services. Even after the closure of account by the User, iRoot may retain User’s personal information if retention is reasonably necessary to comply with iRoot’s legal obligations, meet regulatory requirements, resolve disputes between Users, prevent fraud and abuse, or enforce this Privacy Policy and our Terms of Service. iRoot may retain personal information, for a limited period of time, if requested by law enforcement. iRoot's Customer Service may retain information for as long as it is necessary to provide support-related reporting and trend analysis only, but iRoot generally deletes or de-personalizes closed account data consistent, except in the case of our plug-in impression data, which iRoot will try to de-personalize at the time of collection, but in any event, iRoot will de-personalize within 30 days.

Information iRoot shares

iRoot does not share personal information with companies, organizations and individuals outside of iRoot unless one of the following circumstances applies:

  • With the consent of User. iRoot will share personal information with companies, organizations or individuals outside of iRoot when iRoot has User’s consent to do so. iRoot requires opt-in consent for the sharing of any sensitive personal information.
  • For external processing iRoot provides personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For legal reasons iRoot will share personal information with companies, organizations or individuals outside of iRoot if iRoot has a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
  1. Meet any applicable law, regulation, legal process or enforceable governmental request.
  2. Enforce applicable Terms of Service, including investigation of potential violations.
  3. Detect, prevent, or otherwise address fraud, security or technical issues.
  4. Protect against harm to the rights, property or safety of iRoot, our users or the public as required or permitted by law.

iRoot may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites.

iRoot attempts to notify Users about legal demands for their data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. In light of our principles, iRoot may dispute such demands when iRoot believes, in its discretion, that the requests are overbroad, vague or lack proper authority, but do not commit to challenge every demand.

If iRoot is involved in a merger, acquisition or asset sale, iRoot will continue to ensure the confidentiality of any personal information and notify affected users before their personal information is transferred or becomes subject to a different privacy policy.

Information security

iRoot works hard to protect it and its users from unauthorized access to or unauthorized alteration, disclosure or destruction of information iRoot holds. In particular:

  • iRoot encrypts many of its services using SSL.
  • iRoot offers two-step verification for Users on access to their iRoot Account.
  • iRoot reviews its information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • iRoot restricts access to personal information to its employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Instant messaging, and similar means of communication with other Users are not encrypted. iRoot does not recommend sharing of confidential information through such means.

Compliance and cooperation with regulatory authorities

iRoot regularly reviews its compliance with the Privacy Policy. iRoot also adheres to reasonable security practices and procedures to secure sensitive personal information that comply with the ISO 27001 standard or with the codes of best practices for data protection as approved by the Government.


Our Privacy Policy may change from time to time. iRoot will not reduce User’s rights under this Privacy Policy without their explicit consent. iRoot will post privacy policy changes on its page and, if the changes are significant, iRoot will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). iRoot will also keep prior versions of this Privacy Policy in an archive for User’s review.

User’s Obligations

A User has certain obligations to other users. Some of these obligations are imposed by applicable law and regulations and others have become commonplace in communities of like-minded users such as iRoot. User must at all times:

  • Abide by the terms and conditions of the current Privacy Policy, Terms of Service, and other policies of iRoot. This includes respecting all intellectual property rights that may belong to third parties, such as trademarks or copyrights.
  • Not upload or otherwise disseminate any information that may infringe on the rights of others or which may be deemed to be injurious, violent, offensive, racist, or xenophobic, or which may otherwise violate the purpose and spirit of iRoot and its community of Users.
  • Keep their username and password confidential and not share it with others.

Any violation of these guidelines or those detailed in our Terms of Service or elsewhere may lead to the restriction, suspension, or termination of User’s account at the sole discretion of iRoot.